Telephone Operator; SY
Listed on 2026-07-18
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support
- Job Category:
Infrastructure and Service Delivery - Location:
221 Jericho Tpke, Syosset, NY, 11791, US - Schedule:
Part time - Shift Days
- Shift Begin Time: 7:00 AM
- Shift End Time: 3:00 PM
- Minimum Salary/Range: 26.1050
- Maximum Salary/Range: 28.0400
- Schedule:
Part Time
15 hrs 7am-3pm Every other weekend and holidays, plus one day each week
Answers and routes calls received by the Hospital's main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties.
Job Responsibilities- Answers and routes calls received by the main Hospital telephone number.
- Provides patient room and visiting hours information assistance to callers.
- Pages authorized personnel overhead and/or on paging system.
- Monitors all emergency alarms and dispatches appropriate response teams.
- Maintains appropriate logs and records.
- Provides access to telephonic interpreter services for callers with limited English proficiency.
- Performs related duties, as required.
- High School Diploma or equivalent, required.
- Ability to work additional shifts, as needed.
- Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress.
Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
Northwell Health reserves the right to amend all terms of employment.
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