Accounts Receivable Specialist Syracuse, NY

Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to join a team in Syracuse, New York in a contract-to-permanent capacity. This position supports day-to-day receivables operations by managing billing, payment posting, account follow-up, and customer communication. The role works closely with accounting, sales, and leadership to maintain accurate records, resolve account issues, and help keep cash flow activities running smoothly.

Responsibilities:

• Generate and distribute invoices for daily shipment activity through internal platforms and customer-facing portals as required.
• Record incoming payments and complete daily cash posting to keep account balances current and accurate.
• Match customer remittances to open balances and reconcile account activity to confirm proper payment application.
• Review outstanding receivables, identify overdue accounts, and partner with the sales team to support collection efforts.
• Support credit evaluations for prospective customers by assisting management with account review and credit limit recommendations.
• Maintain customer master data by updating account information and verifying record accuracy.
• Research billing differences, short payments, and other account discrepancies to determine root causes and drive resolution.
• Respond to customer questions regarding invoices, payments, and account standing in a timely and thorough manner.
• Assist with month-end activities by preparing reconciliations, supporting reports, and helping close accounts receivable records.
• Provide additional accounting support and collaborate with internal teams to correct billing-related issues as needed.