Administrative Assistant II

This position serves as the operational backbone of the Program for the Advancement of Research on Conflict and Collaboration (PARCC), a multifaceted, interdisciplinary research center within the Maxwell School of Citizenship and Public Affairs. The position incumbent is responsible for managing the administrative, financial, programmatic, and communications operations that sustain PARCC's diverse portfolio of research, education, and community engagement activities.

The incumbent serves as the primary point of operational continuity for a program whose reach spans the University, the Syracuse community and broader region, and the international scholarly and practitioner community. Specific areas of responsibility include academic program management, financial administration, research program and community engagement coordination, and communications and events, and general office and faculty support. The breadth, complexity, and nature of PARCC's activities require a professional with the capacity to simultaneously manage competing priorities, diverse student populations, multiple programmatic and grant obligations, and community partnerships.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200

United.

Education and Experience

Preferred qualifications include a bachelor's degree and at least three years of administrative support or program coordination experience, preferably in a higher education, or professional office environment.

Skills and Knowledge

This position requires discretion and requires an understanding of financial management, marketing, and grants administration

Responsibilities

* The incumbent is responsible for administering multiple academic programs and initiatives. Certificate of Advanced Study (CAS) in Conflict and

Collaboration:

Administer the CAS program by advising students on requirements, course selection, and enrollment processes. Track student progress, process certificate paperwork, maintain records, coordinate annual assessments, and manage program information on the website. Coordinate the annual PARCC Summer Institute, including planning with instructors and College of Professional Studies staff. Develop marketing initiatives for University and external audiences and manage logistics such as communications, space, technology, and materials.

Prepare final reports and course evaluation summaries. Undergraduate Minor in Conflict and

Collaboration:

Support implementation and administration of the undergraduate minor. Assist students with program requirements, monitor enrollment and completion, coordinate with faculty advisors and departments, and manage promotional and web content. Conflict Management Center (CMC) and Micro-Credential Program:
Provide administrative support for trainings, workshops, and the annual Workshop Series. Coordinate logistics, communications, publicity, and operational support for the micro-credential program and related initiatives.

* The incumbent is responsible for general operational budget and finances and faculty research accounts and reimbursements.

General Operational Budget and Finances:
Administer financial records and paperwork for all PARCC general operating and program-specific accounts. Maintain budget records throughout the fiscal year and prepare regular financial reports on ongoing expenses across all programs and activities. Review all expenditures to ensure conformance with budgetary provisions and University financial policies. Monitor and reconcile accounting system reports for accuracy and completeness, and prepare and review budget, revenue, expense, invoice, and other accounting documents as needed.

Manage purchasing card reconciliation, review and submit expense reports, vendor payments, and other account activities. Arrange timely payment of honoraria for visiting speakers, workshop presenters, competition winners, and other program participants. Faculty Research Accounts and Reimbursements:
Administer financial transactions for individual PARCC faculty research accounts. Process expense reimbursements for faculty, students, and visitors. Review and submit travel expense reports,…