Pediatric Front Desk & Scheduling Specialist

Pediatric Front Desk OR Scheduler

• Syracuse

• Administrative, Secretarial & Clerical

• Full-time

• Opening on:
  May 11 2026

• Pediatrics-GI Clinic
• Research Foundation
• Administrative Assistant I, N06
• 88785
• N/A

Job Summary:

Upstate is seeking a highly organized and detail-oriented Administrative Assistant I to join our dynamic team. In this role, you will play a key part in providing secretarial, administrative and office clerical support in an Ambulatory Care setting for the Pediatrics- GI Clinic Team.

Key Responsibilities:

Patient registration in Epic, patient check in and check out.

Obtaining insurance cards, signatures on consent forms, and co-pay collection.

OR Case scheduling which includes coordination of provider schedules.

Obtain insurance authorizations, completing pre-surgical paperwork and consents and entering data into multiple scheduling systems.

Schedule ancillary tests and procedures for patients,

Answer clinic phones, identify sort and file incoming chart documentation.

Ability to communicate effectively in order to transfer information as well as complete a variety of tasks within a given timeframe while maintaining patient confidentiality.

New patient intake per department guidelines.

Miscellaneous duties include mail and fax distribution and other clerical duties as required.

Three years of secretarial/administrative experience or Associate's degree and one year of experience required or equivalent combination of education and experience.

Excellent organizational skills, computer skills, and strong customer service skills required.

One year of administrative experience in a medical practice setting preferred.

OR scheduling and patient registration experience preferred.

Candidates with outpatient experience preferred.

Medical Records Computer skills and knowledge of medical terminology is desired.

Monday - Friday, 8:00 am - 4:30 pm

Salary Range:$38,480-$48,526, DOE

Recruitment Office: Human Resources