Urology Administrative Assistant

Job Summary

Upstate Urology is seeking a highly organized and detail‑oriented Administrative Assistant I to join our dynamic team. In this role you will play a key part in providing secretarial, administrative, and office management support in an ambulatory care setting.

• Patient registration including check‑in, obtaining insurance cards, and signing consent forms.
• New patient referrals, scheduling and rescheduling appointments, and scheduling ancillary testing.
• Co‑pay collection and obtaining insurance authorizations for ordered testing.
• Answering phones, routing calls, accurately taking and forwarding messages.
• Mail and fax distribution and other clerical duties as requested.
• Learn and support OR case scheduling, coordinating provider schedules, obtaining insurance authorizations, and assisting with pre‑surgical paperwork.
• May require secretarial/office skills such as transcription or dictation.

• Three years of secretarial/administrative experience, or an associate’s degree and one year of experience, or an equivalent combination of education and experience.
• Excellent organizational and computer skills and strong customer service skills.
• Experience with front desk reception, multi‑line phone system, fax, and scanning devices.

• Specialty medical office front‑desk experience.
• Knowledge and use of the EPIC electronic medical record system.
• Experience with insurance authorization processes for specialty services, procedures, and treatments.
• Experience registering and discharging patients and knowledge of medical terminology.

Monday – Friday, 8:00 am – 4:30 pm

Salary Range: $38,480 – $48,526, DOE