Administrative Assistant- Fayetteville

Job Summary:

Provides administrative, secretarial, and office support for assigned staff in the Division of Primary Care/Internal Medicine.

Handles a range of responsibilities, including confidential communications, answering phones, EPIC administrative computer work, office workflow coordination, and patient referral processing. May also assist with special projects and support overall office preparations

• Perform secretarial duties for assigned staff, including handling of confidential information, manage Insurance authorizations referrals for desired specialties. Verify there is an active authorization, request updated authorization prior to expiration, create referrals in EPIC and document the authorization number, dates, and number of visits approved
• Assist with general office functions, including scheduling and coordinating with patients, ensuring efficient referrals management
• Answer and screen phone calls, provide accurate information to callers, and direct inquiries appropriately.

Associate Degree or Pertinent College level courses and two years of administrative/office management experience.

Competency with Microsoft Office or comparable office software and other software applications, as required.

Ability to maintain confidentiality and work independently. May require dictation/transcription skills.

Will consider equivalent combination of education and experience.

Monday through Friday daytime hours

• Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G3: $18.75 - $28.40

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.