Repair Specialist

Does this position interest you? You should apply – even if you don’t match every single requirement!

We’re known as an auto glass company. That's what we do, but we’re so much more. We’ll help you build a fulfilling career and encourage you to have a life. Let us be the best place you’ll ever work.

As a certified Safelite Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can‑do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs at the highest quality standard.

• Learn to repair vehicle glass (in the classroom and hands‑on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and leaders.
• Repair chips, cracks and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation and communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items.
• Clean customer vehicle during wait/idle time and perform additional housekeeping tasks in company vehicle and shop.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the day.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly base pay starting at $18.75/hour.
• A benefits package valued at more than $10k. Includes 401(k) with company match, medical coverage plans, paid time off (PTO), company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all tools and resources you'll need to be successful.
• View all our health, wealth and life offerings at

• High School Diploma/GED/Equivalent preferred.
• Valid state‑issued driver’s license and any other licenses required by federal, state and local laws.
• On‑the‑job training/completion of Safelite Safe Tech™ certification.

• Must be 18 years of age or older.

• Lifting and carrying up to 25 lbs. for short periods, assisting an associate with lifting windshields weighing 26‑50 lbs.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and be monitored via camera/video surveillance.
• Maintains professionalism and passion for providing outstanding customer service and exceeding expectations.
• Ability to safely work outside in a variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals (including flammable chemicals) as applicable to the “Safelite Way of Fitting.”
• Ability to work scheduled days with flexibility on start and end times to accommodate customers’ needs.
• Problem‑solving and ability to troubleshoot issues independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company uniform and PPE policies.
• Willingness and ability to maintain stable performance under pressure.

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

Other qualifications may be required to ensure employment eligibility in accordance with local laws and Safelite Group, Inc. policies.

Diversity:
Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as organizational needs and requirements change.