Senior Director of Product

Location

Syracuse Region, Austin , Philadelphia, Minneapolis, Chicago, New Hartford

Full time

Remote

Product Management

• Base Salary Range $200K – $225K
  • Offers Equity
  • Offers Bonus

The base salary range for this position is commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

To learn more, visit  or connect with us on Linked In, X (formerly Twitter), Facebook, and Instagram.

We are seeking an experienced Senior Director of Product, Payments to lead and scale our B2B payment platform business serving the restaurant and convenience store industries. You will be responsible for defining the product vision and ensuring operational excellence across our payment ecosystem. This role requires a blend of product strategy, technical understanding of payment technologies, and operational leadership to drive innovation and cross-sell value through PAR’s broader platform.

Chicago, IL, Philadelphia, PA, Austin, TX, Minneapolis, MN, or Central New York (New Hartford, NY or Syracuse, NY). There is the capability to be remotely based in any of these locations.

This role operates with flexibility to work remotely and onsite as business needs dictate. The team will exercise judgment in determining when in-person presence adds value. Occasional in-person meetings, leadership sessions, and team events will take place in the global company locations.

GM, PAR Ordering & Pay

Requirements:

• 10+ years in product management and operations, with 5+ years in payment technologies
• Proven track record of launching successful B2B payment products
• Experience in the restaurant, convenience store, or retail tech space preferred
• Demonstrated success in cross-selling strategies
• History of managing cross-functional teams in a fast-paced environment
• Deep understanding of card processing, ACH, wire, wallets, and emerging payments
• Experience in transaction fee optimization and merchant negotiations
• Strong background in scaling ops for high-volume systems

Additional skills:

• Expert knowledge of PCI DSS, AML, KYC, and payment compliance
• Familiarity with restaurant and c-store business operations
• Experience integrating payments with POS, inventory, and loyalty platforms
• High technical aptitude and ability to work with engineering
• Strategic thinker around bundling and solution packaging
• Analytical and data-driven decision-making skills
• Excellent communication and stakeholder management
• Expertise in risk management and fraud prevention
• Strong leadership and mentoring abilities
• Ability to thrive in ambiguity and bring structure to scaling teams
• Customer-first mindset with a passion for innovation in retail tech

• Product Leadership
  • Define and execute the strategic vision and roadmap for the payment platform
  • Deliver innovative solutions tailored to food service and retail ops
  • Align product development with market opportunities and customer value
  • Translate business needs into technical requirements
  • Identify and execute cross-sell opportunities across PAR’s ecosystem
• Operational Excellence
  • Oversee daily platform operations ensuring reliability and performance
  • Drive operational KPIs and continuous improvement
  • Manage risk, compliance, and fraud prevention for food/retail environments
  • Build strong partnerships with processors,…