More jobs:
Head of Operations
Job in
Syracuse, Onondaga County, New York, 13235, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Business
Operations Manager
Job Description & How to Apply Below
Key Responsibilities Own the revenue engine, ensuring forecast accuracy and pipeline discipline Manage sales, marketing, customer support, and engineering to achieve revenue goals Reduce gross churn and improve net revenue retention while scaling operations
Required Qualifications Experience scaling SaaS companies with ARR between $5M-$25M Proven ability to clean up messy CRMs and implement effective forecasting systems Demonstrated success in reducing churn in usage-based SaaS environments Experience working directly with founders and driving operational improvements Comfortable operating in a fast-paced, scrappy environment rather than polished enterprises
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