Call Center Representative

Job Summary

The incumbent must present a positive and helpful image to all callers and perform a wide variety of call center services to assist patients, and internal/external callers. Also the incumbent should be proficient with multiple software programs for sending messages, call processing and documentation.

Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple priorities and computer skills required.

Knowledge of Medical Terminology, Hands on experience using Multi-line Phone Systems or Call Center Phone System and Bilingual Skills (English/Spanish) preferred.

rotating weekends and holidays

Recruitment Office:
Human Resources