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Senior Member Advocate — Escalations; Syracuse
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-02-16
Listing for:
Broadview FCU
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: City of Syracuse
A financial institution in Syracuse is seeking a Sr. Call Center Rep to deliver world-class support with a hospitality-driven approach. You will handle inbound inquiries, resolve issues, and educate members on products. The ideal candidate has at least two years of contact center experience, strong problem-solving skills, and a commitment to exceptional service. Training in Albany is required, with salary starting at $30/hour and a competitive benefits package.
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Position Requirements
10+ Years
work experience
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