Assistant Community Manager
Listed on 2026-02-14
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
High Acres, 5111 Ball Rd, Syracuse, New York, United States of America
Job DescriptionPosted Tuesday, February 10, 2026 at 5:00 AM
Join Our Team as an Assistant Community Manager – Create Exceptional Resident Experiences and Keep Our Communities Thriving!
Are you a customer service champion, an organized problem-solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations—often across multiple sites.
This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook.
Benefits That Make a Difference:- 20% Apartment Rental Discount
Renewal Commissions
Education/Tuition Reimbursement
Medical, Dental, and Vision Insurance
Life and AD&D Insurance
Long and Short-Term Disability Coverage
401(k) Retirement Plan with Company Match
Generous Paid Time Off, including 10 Holidays per Year and Sick Leave
Employee Assistance Program (EAP)
Additional Employee Discounts Available
What You’ll Do:Be the friendly face and main point of contact for residents and visitors.
Respond to resident needs with empathy and professionalism.
Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
Support move-ins and move-outs, creating a seamless experience.
Escalate resident concerns as needed to leadership.
Community Operations
Walk the property and flag any maintenance or curb appeal issues.
Assist in planning and executing resident events.
Help ensure safety standards and community policies are followed.
Administrative Support
Keep resident records accurate and up to date.
Assist in preparing community reports.
Support day-to-day admin tasks as assigned.
What You Bring:2+ years of experience in customer service or a related field.
Excellent communication and interpersonal skills.
Ability to problem-solve and stay organized in a fast-paced environment.
A valid driver’s license and the willingness to drive between communities if needed.
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
High Acres, 5111 Ball Rd, Syracuse, New York, United States of America
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