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Hybrid Technical Customer Service Specialist; Tier 2

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Eaton
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 56000 - 83000 USD Yearly USD 56000.00 83000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Technical Customer Service Specialist (Tier 2)
Location: City of Syracuse

Eaton is seeking a Customer Service Representative – Tier 2 in Syracuse, NY. This hybrid role focuses on providing outstanding customer support, managing orders, and collaborating with teams to meet service levels.

Successful candidates will have a bachelor's degree or related customer service experience, and must reside within 50 miles of Syracuse, NY or Highland, IL. The position offers a salary range of $56,000 – $83,000 based on experience.

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