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Guest Experience Representative

Job in Syracuse, Onondaga County, New York, 13201, USA
Listing for: AWTB
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Description:

Were looking for a Guest Experience Representative to deliver exceptional service to travelers. This remote role is ideal for detail-oriented individuals who love helping others experience the world.

Responsibilities:
  • Manage client communications and booking logistics.
  • Ensure smooth, enjoyable travel experiences.
  • Address questions, changes, or challenges promptly.
  • Gather post-trip feedback to enhance future service.
Qualifications:
  • Excellent written and verbal communication.
  • Organized, proactive, and reliable.
  • Comfortable using digital tools in a remote setting.
  • Friendly, service-oriented, and passionate about travel.
What We Offer:
  • Remote flexibility and team support.
  • Training and professional growth opportunities.
  • A positive, empowering work culture.
  • Access to exclusive travel benefits.
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