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Customer Service Representative

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Million Air
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: City of Syracuse

Responsibilities

  • Greet customers in a friendly, professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoicing for services rendered to customers and pilots
  • Proactive preparation for all incoming aircraft
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer's service expectations
  • Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Qualifications
  • Drug screening and employment security test required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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