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Consumer Advocate & Community Outreach Champion
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-06-27
Listing for:
National Grid
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
National Grid is seeking a Consumer Advocate in Syracuse, NY, dedicated to assisting low- and moderate-income households facing financial challenges. This role emphasizes strong interpersonal skills and problem-solving abilities to ensure vulnerable customers receive necessary support and resources.
The ideal candidate will manage customer referrals, resolve cases, and educate various consumer groups about available assistance programs. A Bachelor's degree is preferred, alongside several years of customer service experience. Join us in making a positive impact in our community.
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