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Customer Service Representative Syracuse, NY

Job in Syracuse, Onondaga County, New York, 13201, USA
Listing for: Robert Half
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Position: Customer Service Representative Job in Syracuse, NY | Robert Half

Customer Service Representative

We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is responsible for delivering exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is a strong communicator, detail-oriented, and thrives in a fast-paced environment.

Key Responsibilities
  • Serve as the primary point of contact for customer inquiries via phone, email, or chat
  • Provide accurate information regarding products, services, and company policies
  • Resolve customer concerns in a timely and professional manner
  • Process orders, returns, and account updates as needed
  • Document customer interactions in internal systems
  • Collaborate with internal teams to address and escalate issues when necessary
  • Maintain a high level of professionalism and customer satisfaction
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