Reservation Manager; H

Reservation Manager (H)

U‑Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results‑oriented and wants to work in a fast‑paced environment where each day is different and dynamic. If this sounds like you, consider joining U-Haul as a Reservation Manager Agent. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members, and U‑Haul dealerships through reservation placement and distribution of equipment.

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans (if eligible)
• Paid holidays, vacation, and sick days (if eligible)
• Life insurance
• Met Law Legal program
• Met Life auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Dental & Vision plans
• Business travel insurance
• You Matter EAP
• Life Lock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s Smart Dollar Program

• Assist with calls from and to customers.
• Help support field team members and U‑Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on customer demand and productivity status to balance regional market inventory levels and meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations, and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U‑Box portable storage product.

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email.
• Proficient in customer service, time management, and multitasking.

Pay Range: $18 - $20 hourly.

U‑Haul is an equal‑opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available upon request for applicants participating in all aspects of the selection process. Information obtained during this process will only be shared on a need‑to‑know basis.