Guest Experience Leader & NPS Advocate
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-07-16
Listing for:
Hertz
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Hertz is seeking a Customer Service Associate in Syracuse, NY to provide exemplary customer service that enhances satisfaction and retention. This role involves immediate resolution of customer issues, and acting as the primary NPS liaison, ensuring NPS performance is effectively managed and communicated.
Ideal candidates will have over 3 years of customer service experience, with strong skills in communication and problem-solving. Hertz offers competitive pay at $18.50/hr along with various benefits including medical plans, retirement programs, and employee discounts.
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