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Patient Care Advocate — Frontline Call Center

Job in Syracuse, Onondaga County, New York, 13201, USA
Listing for: AdvantageCare Physicians
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25003 - 35610 USD Yearly USD 25003.00 35610.00 YEAR
Job Description & How to Apply Below

Advantage Care Physicians is seeking a Patient Care Advocate in New York to answer calls and emails from patients, assist with appointment scheduling, and provide exceptional service in a fast-paced call center environment.

You will work with EHR systems, maintain data, and meet performance metrics while delivering a patient-first experience. This role requires strong telephone skills and healthcare familiarity.

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