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Airport Customer Service Supervisor – Lead, Safety & Fly

Job in Syracuse, Onondaga County, New York, 13201, USA
Listing for: Southwest Airlines
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below
Position: Airport Customer Service Supervisor – Lead, Safety & Fly Free

Southwest Airlines in Albany is seeking a Supervisor, Customer Service to lead a busy station team, ensuring on-time performance, safety, and outstanding guest service. You will coordinate with departments, coach frontline staff, and oversee shift planning and payroll while maintaining compliance and positive morale.

The role requires a Bachelor’s degree and airline/customer service experience, with eligibility to obtain an airport badge.

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