Hematology/Oncology Call Center Specialist
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-07-23
Listing for:
Upstate Medical University
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Upstate Medical University is seeking a Cancer Center Call Representative to handle incoming calls and emails for the Adult Hematology/Oncology call center when nurses are unavailable. You will quickly assess callers’ needs, provide information about programs and services, and aim for one-call resolutions with strong customer service.
The role includes scheduling or revising provider templates and patient appointments, and documenting activity in information systems.
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