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Alterations Guest Experience Specialist

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: David's Bridal
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

David’s Bridal is seeking an Alterations Customer Service Representative (CSR) to welcome customers, manage appointments, and support the alterations process in-store. The CSR ensures a five-star service experience for multiple customers while promoting alterations services and maintaining store standards.

Prior sewing experience is helpful, and a high school diploma is required. The role emphasizes strong communication, problem-solving, and POS proficiency, with duties including answering

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