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Customer Care Specialist; Hybrid Impact

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: National Grid
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22.46 - 23.72 USD Hourly USD 22.46 23.72 HOUR
Job Description & How to Apply Below
Position: Customer Care Specialist (Hybrid) - Growth & Impact
Location: City of Syracuse

National Grid is hiring for a Customer Contact Center Representative in Syracuse, NY. This entry-level, union-represented position offers an initial wage of $22.46 per hour with a raise to $23.72 after six months, plus benefits including medical, dental, life insurance, 401(k), vacation and tuition assistance.

The role will involve fast-paced customer interactions, problem solving, and extensive research to resolve issues while working with a union environment.

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