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Hybrid Customer Care Specialist – Billing & CRM
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-08-02
Listing for:
SmartestEnergy
Full Time, Part Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Smartest Energy is seeking a Customer Care Specialist to support the customer lifecycle, onboarding and enrollment, and respond to customer requests. The role collaborates with Sales and Billing, and will be one of the primary users of the Billing System and Salesforce CRM.
The position is based in downtown Syracuse with in-office expectations 2–3 days per week, offering hybrid work options upon strong performance.
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