Customer Care & Billing Specialist
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-08-03
Listing for:
SmartestEnergy US
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Smartest Energy US seeks a Customer Care Specialist to support the customer lifecycle from onboarding to ongoing inquiries. You will work across Sales and Billing, using our Billing System and Salesforce CRM to deliver high-quality service.
You'll be a key contact for customers, resolving issues and contributing to a smooth journey. The role is based in Syracuse with hybrid work options and standard 8am–5pm hours.
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