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Client Success & Onboarding Coordinator
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-08-14
Listing for:
ProAct, Inc.
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Pro Act, Inc. provides day-to-day support for client and member services, coordinating internal support for customer service, account management, and QA. The role backs up a primary Account Manager when needed, ensuring issues are resolved and client needs are met.
Responsibilities include onboarding new clients, preparing PBM reports, on-site issue resolution, and coordinating educational events and meetings with clients and partners.
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