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Customer Service Supervisor: Lead, Coach & Improve Ops
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-08-17
Listing for:
USA MOT Motion Industries, Inc.
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
Motion Industries, based in Syracuse, NY, seeks a Customer Service Supervisor to oversee daily planning and tasks of the Customer Service Representatives. This role allocates work and provides feedback to the team.
Under limited supervision, you will monitor performance metrics, coach staff, identify training needs, and coordinate with Purchasing, AR and outside sales to achieve division goals while driving process improvements and ISO compliance.
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