Call Center Representative Part Time On Site

Call Center Representative Part Time On Site

At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking a Call Center Representative (In Person) to work at a leading organization in East Syracuse, NY. With us, it's all about finding the job that's just right.

Salary/Pay Rate/Compensation: $18+/hour

Location:

This is an in-person/on-site position in East Syracuse, NY. This is not a remote opportunity.

Shift: Training schedule: 5 PM-10 PM M-F. Following onboarding, a regular set night schedule will be provided. Availability for set schedule must be between 4 PM and 10 PM for P/T, and 1:30PM-10:30 PM for F/T. All team members must work either Saturday or Sunday. Must also be able to work on Thanksgiving, Christmas, and New Year's.

Assignment Type:
Temp to Hire Important Location

Note:

This site is not on the bus route. Reliable transportation is required.

Why you should apply to be Call Center Representative In Person Needed:

• Competitive pay rate of $18/hour
• Opportunity to work with a well-established industry leader
• Positive and supportive team environment
• Role with comprehensive on-the-job training
• Temporary position with potential for permanent hire
• Chance to make a real difference by assisting customers with vital needs

What's a typical day as Call Center Representative In Person Needed? You'll be:

• Assisting customers with their needs via inbound and outbound calls
• Scheduling technicians for service calls and resolving customer issues
• Professionally handling incoming calls, assessing caller needs, and building trust and rapport
• Providing accurate, relevant information using reference materials, databases, and AI tools
• Recording details of all customer interactions and actions taken
• Taking customer payments and ensuring issues are resolved thoroughly

This job might be an outstanding fit if you:

• Have a high school diploma or equivalent (required)
• Bring experience in customer service, preferably in a call center environment
• Possess a friendly tone, positive attitude, and strong empathy for customers
• Are willing to go the extra mile and are passionate about continuous improvement
• Are comfortable using technology, databases, and AI tools to assist with customer inquiries
• Enjoy working full-time and thrive in a team-focused, dynamic setting
• Can work either Saturday or Sunday and are able to work on Thanksgiving, Christmas, and New Year's

What happens next:

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Call Center Representative today!