Ambulatory Call Center Specialist & Training Lead
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-08-29
Listing for:
SUNY Upstate Medical University
Apprenticeship/Internship
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
SUNY Upstate Medical University is seeking an Ambulatory Call Center professional who can answer calls with a high level of service and develop SME expertise across lines of business. The role includes assisting Team Leaders with training and quality assurance initiatives.
The incumbent will support advanced scheduling and provide help to callers requiring additional assistance, ensuring a smooth patient experience within the ambulatory services.
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