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Assistant Director, International Student Engagement

Job in Syracuse, Onondaga County, New York, 13201, USA
Listing for: Syracuse University
Apprenticeship/Internship position
Listed on 2026-02-17
Job specializations:
  • Education / Teaching
    Education Administration, Youth Development, Academic Counselor
Job Description & How to Apply Below
The Assistant Director for International Student Engagement manages and develops programs to support the transition, success, and overall experience of international students. Key responsibilities include planning international student orientation and welcome programs and building connections across campus to improve support services. The role also involves supervising coordinator and student staff, overseeing program operations, and creating opportunities to foster a sense of community and belonging among international students.

The Assistant Director will collaborate with immigration advisors to respond to Orange Success alert flags for international students to ensure a well-coordinated response to improve student retention and engage other campus resources as needed. This position works with their team to execute activities and events for international students including airport transportation during student arrivals fall & spring semesters. The incumbent will also prepare and conduct activity reports and keep senior leadership informed of emerging trends.

Education and Experience

* Bachelor's degree or equivalent combination of education or experience in a related field such as International Relations, Cross-Cultural Counseling, Higher Education, Humanities, Social Work, Information Technology required.

* Master's degree preferred.

Skills and Knowledge

* 2+ years' experience working in an office which has an international educational exchange focus.

* Experience working with U.S. immigration regulations essential.

* Second language fluency, living abroad experience, excellent written and oral communication skills in the English language preferred.

* Computer applications such as Word, Excel and HTML required.

* Cross-cultural counseling educational background beneficial.

* Knowledge of F and j immigration regulations preferred.

* Experience in managing international student orientation programs required.

Responsibilities

* Create and implement social, cultural, and educational programs to support student transition, persistence and success. This includes orientation for international UG students' Fall & Spring Semester.

* Operational management:
Oversee unit operations, including marketing, event logistics, and budget management.

* Campus collaboration:
Build and maintain relationships with departments across campus to ensure a comprehensive support network for international students.

* Supervision of virtual welcome academy.

* Oversee the coordination of airport transportation services to international students and families.

* Supervision of the Coordinator of Events & Activities and student staff, in the planning and execution of all events and activities sponsored by the Center for International Services.

* In collaboration with SE Communications develop and manage communication strategies for programs and events.

* Serve as procedural advisor to international students involved the conduct process.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.
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