Academic Advisor

Job Description

The academic advisor plays a vital role in supporting the academic success of a cohort of undergraduate students in the Whitman School of Management. This position provides comprehensive academic advising which includes program planning, choice of majors, course selection, academic rules and regulations, study abroad options, and academic opportunities to enhance the undergraduate experience, ensure timely degree completion, and support retention efforts.

This role requires a strong commitment to student support, excellent communication skills, and the ability to work collaboratively within a team.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200 United.

• Master’s Degree with 2‑3 years of experience in academic advising at the college level is preferred.

• Strong written and oral communication skills, excellent technical skills (examples include People Soft, Degree Works, and database programs).
• Strong detail orientation and excellent organizational skills required.
• Must be collegial and able to deal with potential stressful situations.
• Experience working in a large undergraduate student advising office is highly desirable.
• Proactiveness, proclivity for solving problems and ability to display a customer‑orientation are desirable.

• Advise students in specific curriculum decisions including the choice and scheduling of courses, selection and change of majors and minors, providing referrals to specific departments, schools or colleges as appropriate.
• Support a cohort of students and advise on complex academic and personal issues, making referrals when needed.
• Advising sessions are primarily one‑on‑one with some group sessions.
• Oversee all administrative tasks associated with assigned students including semester degree checks, rising senior audits, degree certifications, athletic certifications, flag maintenance, incoming first‑year registration, and daily intake of student forms.
• Understand, interpret, and provide rationale for SU and Whitman academic policies and procedures to students, parents, faculty, and staff.
• Utilize campus‑wide software and additional technology platforms to track academic progress /degree completion and communicate with students and faculty regarding student success.
• Promote and engage in extracurricular involvement on campus for the IMPRESS program.

Not Applicable

Not Applicable

In addition to completing an online application, please attach a resume and cover letter.

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries.

For more information, please visit http://(Use the "Apply for this Job" box below)..

Syracuse is a medium‑sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro‑area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Syracuse University is an…