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Residence Director; Two Positions

Job in Syracuse, Onondaga County, New York, 13201, USA
Listing for: Syracuse University
Full Time position
Listed on 2026-05-03
Job specializations:
  • Education / Teaching
    Education Administration, University Professor, Academic, Faculty
Job Description & How to Apply Below
Position: Residence Director (Two Positions)
The Residence Director engages in operational, administrative, and programmatic initiatives for Residential Living. This individual reports to an Assistant Director and is a full-time, 12-month, exempt status, live-in professional who is responsible for the management of a residential community, housing 250 to 1000 students.

Responsibilities include educational, managerial, and administrative functions to provide an environment supportive of the University's mission and vision. This includes implementation of Residential Living's curriculum; supervising student leaders; crisis intervention; participation in the Division of Student Experience's on-call structure; resolution of violations of Residential Living policies; implementing programs and educational initiatives designed to assist students in transitioning to campus living; and other duties as assigned.

This is a highly visible position with students and staff, providing day-to-day support to students, student employees, and multiple levels of staff. This position is critical to ensuring that students living on campus have residential staff committed to their success and development.

Education and Experience

Educational Requirements (minimum):

* Bachelor's degree required. Master's degree in student personnel, higher education, or a related field is preferred.

* Evening and weekend commitments are expected.

* Residence Directors must reside in their provided on-campus apartment.

Experience Requirements (minimum):

* Previous residence hall or student advising experience and have confirmed skills in mediation, crisis intervention, problem-solving, and decision-making.

* Demonstrated potential to supervise paraprofessional staff and experience in at least two of the following specialized areas: counseling, advisement, programming, student development, housing operations, residence hall safety and security, public relations, or summer programs.

Skills and Knowledge

* Knowledge of student development, counseling, and/or event management. Excellent written and verbal communication. Strong ability to handle multiple priorities and work across many different constituencies.

* The Residence Director should support the development of an inclusive residence hall community and demonstrates cultural competency in race, ethnicity, socioeconomic status, ability, gender, gender identity expression, sexual orientation, religion, or national origin.

Responsibilities

Residential Education & Living Learning Communities:

* Utilize the department's residential curriculum to foster student learning, development, and engagement.

* Assists RAs in assessing the needs of residents and developing strategies to meet their needs.

* Advise student organizations, supported by theory and best practice.

* Advises students informally regarding personal, social, and academic concerns, and when necessary, makes appropriate referrals.

* Mediates a range of student conflicts, including roommate agreements and concerns.

* Actively develops an environment, through dialogue and other educational means, that encourages and fosters inclusive communities. Participates in the development and implementation of residentially based Living Learning Community assigned to their building or complex.

* Works with specific Living Learning Community staff members to develop, implement, and attend Living Learning Community programs and team meetings.

* Participates in all departmental trainings and debriefings, as directed by the Assistant Director or departmental leadership.

Supervision:

* Provide direct supervision for 8-21 Resident Advisors, which includes facilitating staff meetings and one-on-one meetings, holding Resident Advisors accountable to departmental expectations, and addressing and documenting performance concerns according to departmental protocol.

* Participate in the student leader evaluation process and assist in the design and execution of student leader training as determined by the departmental leadership.

Crisis Response and Student Conduct:

* Communicates students' rights and responsibilities and assists in adjudicating departmental and university code of conduct violations.

* Provides staff…
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