Academic Advisor

Academic Advisor

Job #: 042838

Location:

Syracuse, NY

Pay Range: $62,400

Hours:

Standard University business hours
8:30 AM – 5:00 PM (academic year)
8:00 AM – 4:30 PM (summer). Hours may vary based on operational needs.
Job Type: Full Time

The academic advisor plays a vital role in supporting the academic success of a cohort of undergraduate students in the Whitman School of Management. The position provides comprehensive academic advising which includes program planning, choice of major(s), course selection, academic rules and regulations, study abroad options, and academic opportunities to enhance the undergraduate experience, ensure timely degree completion, and support retention efforts.

This role requires a strong commitment to student support, excellence communication skills, and the ability to work collaboratively within a team.

• Master’s Degree with two (2+) plus years of experience in academic advising at the college-level is preferred.

• Strong written and oral communication skills, excellent technical skills (examples include People Soft, Degree Works, and database programs).
• Strong detail orientation and excellent organizational skills required. Must be collegial and able to deal with potential stressful situations.
• Experience working in a large undergraduate student advising office is highly desirable.
• Proactiveness, proclivity for solving problems and ability to display a customer-orientation are desirable.

• Advise students in specific curriculum decisions including the choice and scheduling of courses, selection and change of majors and minors, and providing referrals to appropriate departments, schools or colleges.
• Support a cohort of students, such as students on probation, and advise on complex academic and personal issues, making referrals when needed.
• Conduct advising sessions primarily one‑on‑one with some group sessions.
• Oversee all administrative tasks associated with assigned students including semester degree checks, rising senior audits, degree certifications, athletic certifications, flag maintenance, and daily intake of student forms.
• Understand, interpret, and provide rationale for SU and Whitman academic policies and procedures to students, parents, faculty, and staff.
• Utilize campus-wide software and additional technology platforms to track academic progress / degree completion and communicate with faculty regarding student success.
• Promote and engage in extracurricular involvement on campus for the IMPRESS program.

Syracuse University is an equal‑opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.