Navigator

Type:
Full Time - 12 Months Professional Administrator

Salary Type:
Annually

Position ID: 200279

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Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year.

Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.

The ASAP Navigator will provide individualized academic and personal support to a cohort of students enrolled in the ASAP program at Onondaga Community College. The Navigator plays an essential role in guiding students through their academic journey, helping them navigate challenges, and connecting them with resources to ensure timely graduation. Through individual and group meetings, advising and coaching, developmental programs, and other engagement opportunities, the Navigator will assist students by implementing pre-identified strategies proven to create an educational pathway that supports student retention and success.

• Offer personalized guidance on course selection, academic planning, and progression to ensure students meet their educational goals.
• Assist students in overcoming personal, financial, and academic obstacles by connecting them with appropriate campus and community resources.
• Develop and facilitate workshops on topics such as study skills, time management, career exploration, and financial literacy.
• Track student performance, maintain detailed records, and implement interventions as needed to promote student success.
• Work closely with faculty, staff, and other stakeholders to coordinate support services and advocate for student needs.
• Participate in the recruitment of new students and assist in orientation sessions to acclimate them to the program.
• Stay informed about best practices in academic advising and student support through ongoing professional development.
• Perform other duties and special assignments as requested

• Bachelor's degree in counseling, education, social work, psychology, or a related field from a regionally accredited college, university or foreign equivalency.
• At least 2 years of experience in academic advising, counseling, or student services within a higher education setting.
• Excellent interpersonal and communication skills and ability to work collaboratively.
• Proficiency in using advising and student management software.
• A strong commitment to supporting a diverse student population and enhancing student success.

• Master's degree in counseling, education, social work, psychology, or a related field from a regionally accredited college, university or foreign equivalency.
• Experience working with traditionally under-represented students, including low-income students, and organizations that serve the needs of these populations.
• Bilingual in English and Spanish. English and other languages will be considered.

• Demonstrated understanding of and sensitivity to the needs of disadvantaged students
• Strong interpersonal and communication skills
• Ability to manage multiple tasks and effectively prioritize among competing needs
• Ability to utilize assessment to guide initiative development
• Ability to handle confidential information in a professional and sensitive manner
• Ability to communicate clearly and effectively with a diverse student population
• Possess a willingness to take initiative on new projects and embrace change

• Salary range is: $44,000 - $55,000, commensurate with credentials and relevant experience.
• Onondaga Community College offers a generous and competitive benefits package including:
  • New York State Local Retirement System (pension) or an optional retirement plan (401a).
  • Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
• Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.

• To be considered, please submit a resume and cover letter at time of application.
• The three (3) references listed on the application must be professional references, two of which must be current or former supervisors. Finalists will be contacted prior to references being checked.
• Offers are contingent upon the completion of a background check, and official transcripts are required upon hire.

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