Learning Center Assistant - FWS

Learning Center Assistant - FWS

The Learning Center Work Study Aide provides general support to students and staff of the Learning Center as well as the English Language Institute. This position is temporary and part-time (typically between 5-15 hours per week). Some work study aides in the Learning Center will be assigned to office roles, while others may tutor students, provided they meet the same academic requirements as our peer tutors.

Job Responsibilities:

• Greet students in the Learning Center in a friendly, courteous, welcoming manner.
• Use a computer to follow a schedule of appointments.
• Assist students in scheduling tutoring appointments.
• Assist students in signing-in for tutoring appointments.
• Answer phones and take messages.
• Assist students in signing out laptops and calculators.
• Maintain the confidentiality of students using the Learning Center Services.
• Participate in periodic training and staff meetings.
• Tutor students in course(s) that you have been approved to tutor (if academically eligible).
• Perform related work as required.

Requirements:

Minimum Requirements:

• Must have a valid FAFSA on file
• Must have a financial need, as demonstrated by the FAFSA
• Must be matriculated into a program attending at least half-time (6 credit hours)
• Maintain satisfactory progress (SAP) towards the completion of their program
• Current student in good standing at OCC

Preferred Candidates:

• Have a written recommendation from a professor or college employee.
• Have prior experience in customer service and working with the public.
• Must enjoy working with diverse populations including those learning the English language.
• Multilingual students are encouraged to apply.

Knowledge, Skills & Abilities Needed:

• Clear Communication
  
  Skills:
  
  Able to talk to others and convey information effectively.
• Empathy and Patience:
  Able to relate to others in a warm, calm and understanding manner.
• Dependability:
  Able to manage your time well and show up on time for work as scheduled.
• Willingness to Learn:
  Comfortable learning new concepts and using new technologies.

Additional Information:

• Pay Rate:
  Starting rate of $16.00 for new Federal Work Studies. Starting rate of $17.00 for returning Federal Work Studies.
• Hours of Operations:
  Monday-Friday 8:30am- 4:30pm
• To see if you qualify for Federal Work Study (FWS) Position:
  Visit OCC's Work-Study Page, review the Work-Study Checklist & complete and submit the Work Study Interest Form or visit the Financial Aid Service Center (FASC) located in Gordon Student Center open Monday through Friday 8:30am to 4:00pm. Federal Work Study may work up to 20 hours per week while classes are in session. Additional hours may be worked during college breaks.
• Application Instructions:
  To be considered, please submit a resume and provide the days and times you are available to work. Please provide days and times you are available to work in your employment. You can upload a word document or picture under "Electronic Forms" on the application. Please email hr if you need help or have any questions.