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Telecom Analyst

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: SUNY Upstate Medical University
Full Time position
Listed on 2026-02-09
Job specializations:
  • Engineering
    Telecoms Engineering
Job Description & How to Apply Below
Location: City of Syracuse

Job Summary:

Responsible for supporting end-users of Telecommunications' services and systems. Receive, prioritize and complete work order requests, answer support questions from end-users, and support PBX, voice mail, ACD and associated systems and applications.

Minimum Qualifications:

Associate's degree and three years of related experience in the Telecommunications industry or equivalent combination of education and experience, excellent written and oral communications skills required. Must have a strong background and knowledge of telecommunications systems, including telephone systems, voicemail applications, and contact center applications. Working knowledge of MS Windows and MS Office applications.

Preferred Qualifications:

Experience with telecommunications systems, including unified communications, voicemail, contact center and call accounting applications.

Work Days:

M-F 8am - 4:30pm

Message to Applicants:

Recruitment Office:
Human Resources

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