Senior Manager, Manufacturing, Test & Service Engineering

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Full Time East Syracuse, NY, US

Senior Manager, Manufacturing, Test & Service Engineering

At Hidden Level, we’re building the future of airspace awareness through cutting‑edge RF sensing technology. Our mission is to make the world safer—whether it’s protecting troops, securing infrastructure, or enabling smarter cities. We design, manufacture, and deploy advanced sensor systems that deliver real‑time insights for defense and commercial applications.

Position Overview:

The Senior Manager, Manufacturing, Test & Service Engineering leads the engineering functions that support production, test, installation, service, and repair of Hidden Level products. This leader is accountable for the performance, capability, and continuous improvement of these functions, including ensuring the processes, tools, documentation, and technical resources required to scale effectively are in place and operating effectively.

This role is accountable for the technical transition of products from development into repeatable production and for sustaining those products throughout their operational lifecycle. The Senior Manager drives manufacturing and test readiness, quality, throughput, troubleshooting, serviceability, and lifecycle support while providing both leadership and hands‑on technical contribution as needed. Success requires the ability to coach teams, build scalable processes, solve complex technical problems, develop procedures and tooling, and support deployments.

The Senior Manager is accountable for outcomes regardless of whether work is performed directly, delegated, or delivered cross functionally, and must retain the technical capability, judgment, and willingness to engage directly when it improves outcomes or strengthens team capability.

Location:This position is located onsite in East Syracuse, NY

Responsibilities:

Manufacturing Engineering

• Lead the Manufacturing Engineering function supporting Hidden Level hardware products from new product introduction through full‑rate production.
• Own manufacturing readiness and production engineering activities associated with new products, product revisions, and engineering changes.
• Ensure effective development, maintenance, and continuous improvement of manufacturing processes, routings, work instructions, assembly methods, tooling, fixtures, and production test processes. Partner with Development Engineering Teams to support designed for manufacturability, assembly, testability, and serviceability.
• Participate in Design for Manufacturing, Assembly, Test, and Service (DFM/DFA/DFT/DFS) reviews.
• Establish manufacturing readiness criteria and ensure required documentation, tooling, equipment, software, training, and test capability are available prior to production release.
• Support configuration management and Engineering Change Order implementation to ensure changes are introduced into production in a controlled manner.
• Analyze production constraints, defects, test failures, and process variation and implement sustainable corrective actions.
• Support capacity and production planning through analysis of labor content, equipment capacity, test capacity, takt time, cycle time, and process constraints.
• Partner with Supply Chain and suppliers on manufacturing issues involving PCBAs, mechanical assemblies, components, and other critical hardware.

Production Test & Tooling

• Working with development engineering, own the manufacturing readiness and lifecycle management of manufacturing tooling, fixtures, test equipment, and associated technical documentation.
• Develop and improve production test strategies that efficiently verify product performance while maintaining appropriate quality controls.
• Ensure test stations, fixtures, and tooling are scalable, maintainable, calibrated where required, and appropriately controlled.
• Identify opportunities to automate manufacturing and test processes where automation improves quality, repeatability, throughput, or traceability.
• Establish…