Community Services Officer

community services officer

city of syracuse

300 south state street, syracuse, ny 13202

$41,410 - $46,481 a year - full-time

*** affirmative action equal opportunity employer***

* women and minority applicants are encouraged to apply*

city of syracuse residency will be required. If you are not a resident, you have six (6) months from your date of hire to establish residency.

this is a competitive civil service position. Appointment will be made on a provisional basis until the exam results are posted. You must be reachable for permanent appointment.

the city of syracuse department of police is seeking qualified applicants for the position of community service officer
.

distinguishing features of the class

the work involves assisting police officers by performing routine duties that do not require arrest powers. Incumbents in this class are trained in applicable laws, procedures and techniques to the extent required to perform limited support functions. These functions typically involve various assignments in the uniform, administration, investigations and community services bureaus, as needed. Assignments are received orally, in writing or by email from a police officer, sergeant, lieutenant or captain.

When employed by the city of syracuse police department, assignments and supervision may be received from a civilian supervisor. Work performance is monitored by direct observation and review of reports. No supervision is exercised in this class. Does related work as required.

typical work activities

uniform bureau

• assists the public by answering questions and explaining departmental procedures via both face-to-face contact and by phone.
• logs in visitors and escorts them to various divisions/offices.
• performs routine traffic direction.
• issues parking tickets for violations.
• directs the removal of vehicles that are abandoned or obstructing traffic.
• assists police officers at the scene of personal injury accidents by directing traffic and maintaining crowd control.
• acts as a liaison between business establishments in an assigned district and the police department.
• collects and delivers mail both within and outside the department.
• may complete standard reports of minor property damage, minor crimes or complaints.
• may summon assistance for sick or injured persons.
• may be required to operate a motor vehicle.

administration bureau

• assists the public in the public safety building and city hall by answering questions and explaining departmental procedures.
• answers telephone inquiries from the general public and directs callers to sworn members of the department as needed.
• completes routine record checks as requested by sworn members of the department.
• performs clerical duties, such as, but not limited to, data entry, making copies and filing.
• logs and tags inventory and property.
• assists with deliveries and shipments within the public safety building.
• issues departmental orders or updates via departmental email.
• may be required to operate a motor vehicle.

investigations bureau

• provides information and assistance to both department members and the public by phone or in person.
• logs in visitors and sex offenders.
• performs clerical duties, such as, but not limited to, data entry, making copies and filing.

community services bureau

• provides information and assistance to the public by phone or in person.
• logs in visitors.
• performs clerical duties, such as, but not limited to, data entry, making copies and filing.
• collects and delivers mail both within and outside the department.
• may be required to operate a motor vehicle.
• may fill in for a school crossing guard, as needed.

minimum qualifications

graduation from high school, possession of a high school equivalency diploma or possession of a united states armed forces general education certificate.

special necessary requirement

the affirming action policy of the city of syracuse is to provide equal employment opportunity for all individuals regardless of race, color, sex, religion, creed, age (18 and over), marital status, national origin, disability, veteran status, gender identity or gender expression, sexual or affectional preference or orientation or any other classified group within the protected class. If you have a disability for which you wish special accommodation to be made, contact the department of personnel at one park place, 300 s.

State st., 7th floor at .

job type: full-time

pay: $41,410.00 - $46,481.00 per year

• dental insurance
• employee assistance program
• flexible spending account
• health insurance
• paid time off
• parental leave
• professional development assistance
• retirement plan
• vision insurance

application question(s):

• are you a resident of the city of syracuse? If not, you must establish residency within six (6) months of the date of hire.

education:

• high school or equivalent (required)

license/certification:

• nys driver's license (required)

work…