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Service Complaints Investigator

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: City of Syracuse
Full Time position
Listed on 2026-02-28
Job specializations:
  • Government
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: City Service Complaints Investigator
Location: City of Syracuse

A city government agency in the City of Syracuse is seeking a Complaint Investigator responsible for managing the service request system and investigating complaints against city departments. The ideal candidate will possess strong communication, analytical, and supervisory skills. Qualifications include an Associate's Degree or equivalent experience in investigation or customer service. The role offers a full-time position with a competitive salary and benefits including health insurance and paid time off.
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