Contracts Director

Contracts Director

Location:

Syracuse, NY.

The Contracts Director plays a pivotal role in Helio Health's continued expansion throughout Upstate NY. Qualified candidates will have experience with all aspects of behavioral health contracting with NY State Medicaid, Medicare, Managed Care and Commercial lines of business. Knowledge and experience with payor contracts relevant to multiple health program service types, contract reimbursement strategy, and communication with provider representative and NY State agencies is strongly preferred.

If you are a skilled negotiator with a passion for driving results for our program participants, we would love to review your qualifications!

The mission of Helio Health, Inc. is:
To promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, Inc., the Contracts Director will be responsible for communication, negotiation, management and implementation of all Health Insurance Contracts (including Medicaid, Medicare, Managed Care, Commercial and other guarantor plans). This position will work Full‑Time out of our Revenue Cycle Management department.

• Act as an essential member of the Revenue Cycle Management Department Leadership team, coordinating all aspects of insurance contracting and supporting the billable revenue cycle process for the agency.
• Reports to and makes recommendations to the Chief Revenue Officer.

In addition to our comprehensive benefits package, Full‑Time colleagues, this position is eligible for a Sign‑On Incentive up to $1,500!

Pay
: $85,000 - $95,000 per year

• Manage, communicate, and monitor contract terms.
• Review and pursue contracting opportunities for additional patient coverage of services, including single case agreements as needed.
• Develop resource and reference material to be shared internally and externally as it applies to contract reimbursement.
• Work with Director of Revenue Cycle Management as a liaison between the managed care plans and agency.
• Work with the Chief Revenue Officer and RCM Leadership Team to analyze payment trends and develop contracting strategies.
• Work with the RCM Managers of Billing, UCM and PAS follow up on issues and corrections on Explanation of Benefits.
• Provide support to other departments as directed by Supervisor.
• Negotiate Insurance Contracts.
• Initiate and update credentialing, re‑credentialing/revalidation for all plans, including communication and documentation for new programs.
• Maintain ETINS, MMIS and other critical documentation and applications as required by eMedNY and NYS Department of Health.
• Maintain and update agency database of fee schedules by payor.
• Other duties as assigned.

Education & Experience:

• Bachelor's Degree in Healthcare, Business Administration or related field is required.
• Three years experience in healthcare, managed care and healthcare contract negotiations preferred.
• Prior experience working with all levels of organization, including senior management and physicians.

Skills & Knowledge:

• Strong project management, leadership, quantitative and analytical skills.
• Must have excellent written and oral communication skills.
• Capable of working toward specific strategic objectives and managing deadlines.
• Exceptional IT skills with knowledge of Excel and other Microsoft Office products.
• Must possess negotiation skills.
• Must have a valid NYS Driver's License.

Our Comprehensive Employee Benefits Package Includes:

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave – No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short‑term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran…