Community Health Navigator - Part Time

Description

$20.00 - $23.00/hour

Schedule Varies

A Career with a Cause

We are welcoming: we are open to all. We are a place where you can belong and grow.
We are genuine: we value you and embrace your individuality.
We are hopeful: we believe in you and your potential to become a catalyst in the world.
We are nurturing: we support you in your journey to develop your full potential.
We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Our purpose is to strengthen the foundations of communities and families through our key areas of focus: youth development, healthy living, and social responsibility. We are committed to these causes because a strong community is achieved when we invest in our children, health, neighbors, and values. Historically founded on the Christian principles of caring, honesty, respect, and responsibility; our mission is to put these principles into practice through programs that build healthy spirit, mind and body for all.

We are for ALL.

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Community Navigator reports to the Director of Community Health and will work to improve the health of communities and individuals by screening for Health Related Social Needs (HRSN), connecting individuals to appropriate services, providing health education and community resource support.

This position will serve as a liaison between healthcare system, social service providers and community-based organizations to coordinate access to resources and improve the quality and cultural competence of service delivery.

• Models the YMCA core values of caring, honesty, respect, and responsibility.
• Develops and maintains positive relationships with individuals and groups at all levels of the organization; supporting members connect with each other and the YMCA.
• Knows and reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures; completes related reports as required.
• Works with Medicaid Members to connect them to the appropriate services to address their HRSNs that align with the Members’ preferences, limitations, disabilities, etc.
• Provides outreach, eligibility assessment, referral management, care coordination, and education. Confirms with the Member whether the referral was accessed, and whether their needs were met. Interviews participants to obtain basic data, past medical history, and determines income status/program eligibility.
• Coordinates, if applicable, the Member’s benefit program application assistance and provide connection to clinical care management.
• Develops Social Care Plans for eligible Members that include a summary of Member needs, eligibility, and services to which Members are referred.
• Monitors and responds to communication(s) received from Members made via phone calls or from the Care Compass Collaborative website.
• Establishes and maintains relationships with community agencies, service providers, and stakeholders to stay informed about available resources and referral pathways. Knowledgeable about community resources appropriate to the needs of participants/families and act as an advocate and liaison between the participant/family and community service agencies.
• Collects and analyzes data on Member outcomes and service utilization to inform program evaluation and improvement strategies.
• May assume additional responsibilities, as required.
• MUST Maintain HIPAA compliance at all times.

• Possession of a high school diploma or equivalent;
  Preferred - two (2) years of work experience in the health care, community health, or social services field; OR two (2) years of college-level training in health occupations may substitute for one (1) year of work experience.
• Familiarity with the U.S. healthcare system and federally funded healthcare programs.
• Possesses strong communication skills (written and verbal)
• Proficient in planning & time management
• Ability to work independently with minimal supervision
• Utilizes critical thinking skills
• Possesses adaptability skills (both in attitude and action)
• Must have strong personal computer program skills including Microsoft Outlook, Microsoft Office (Word, Excel PowerPoint etc.)

• Must complete annual safety, combating sexual harassment, and child abuse prevention trainings assigned by human resources prior to direct service.
• Must have current CPR and First Aid

• Prolonged periods of standing and frequent bending.
• Must be able to lift up to 50 pounds at a time.

This job operates in a recreational and/or educational environment. This role routinely uses standard recreation and/or office equipment. At times, employees may be exposed to undesirable working conditions,…