Catering Captain

Lead catering events at a supervisory level in accordance with assigned Event Orders maintaining client satisfaction.

Director of Food & Beverage

• Lead and delegate event tasks and duties
• Greet clients and guests.
• Interpret and execute BEO instructions and articulate them to staff.
• Adhere to event timelines as scheduled: doors, meal times, etc.
• Monitor staff duties to ensure efficiency.
• Leads set up of all catering facilities for events.
• Direct staff during breakdown of events.
• Maintains clean tables and banquet area.
• Takes orders from customers, serves courses in timely manner.
• Ensure staff adheres to schedule.
• Assists in training new staff as directed by Director of Food and Beverage.
• Provides high levels of customer service at all times.
• Complete End of Event Report and ensure bank drop at event conclusion.
• Adheres to Zoo policies and protocols.

• Performs other duties as requested.

• Two years serving experience.
• Strong guest service and leadership abilities.
• Troubleshooting, problem-solving, and crisis management.
• Food and beverage experience preferred.

• Customer service oriented;
  Team player;
  Self-motivated;
  Able to work in fast paced environment;
  Able to handle difficult customers.
• Able to lift moderate to heavy items (50-75 pounds);
  Continuous standing and walking while carrying items;
  Shifts may include days, nights and / or weekends.