HR & Talent Specialist, Operations

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Full Time Syracuse, NY, US

At Hidden Level, we’re building the future of airspace awareness through cutting-edge RF sensing technology. Our mission is to make the world safer—whether it’s protecting troops, securing infrastructure, or enabling smarter cities. We design, manufacture, and deploy advanced sensor systems that deliver real-time insights for defense and commercial applications.

Position Overview:

As we expand, we’re looking for an HR & Talent Specialist, Operations to provide HR and recruiting support to our Operations organization. Reporting to the HR Business Partner, Operations, this role will independently manage routine employee relations matters, lead full-cycle recruitment for assigned Operations positions, and support employee engagement, retention, and workplace safety initiatives. This position will work closely with employees, hiring managers, and HR partners to address workforce needs and deliver a positive employee and candidate experience.

Location:

This position is onsite and requires regular travel between Hidden Level locations in the Syracuse area.

Responsibilities:

• Serve as a key HR resource for Operations employees and leaders regarding attendance, conduct, workplace concerns, and employment practices.
• Independently manage routine employee relations matters, interpret and consistently apply HR policies, and recommend appropriate actions.
• Conduct assigned workplace investigations and support performance and corrective-action processes by gathering information, documenting findings, and recommending resolutions.
• Partner with the HR Business Partner, Operations to implement HR initiatives and elevate complex, sensitive, or high-risk employee matters.
• Analyze workforce and recruiting data, employee concerns, and exit interview feedback to identify trends and recommend improvements to hiring, engagement, and retention.
• Manage full-cycle recruitment for assigned Operations positions, including developing recruiting strategies, posting jobs, sourcing and screening candidates, coordinating interviews, and supporting offers.
• Partner with hiring managers to define position requirements, establish priorities, evaluate candidates, and determine who advances through the interview process.
• Provide a positive and consistent candidate experience from initial contact through offer acceptance and onboarding.
• Partner with Operations and EHS leadership to promote employee well-being and workplace safety, including participating in the Safety Committee and supporting safety communications, return-to-work matters, and accommodation processes.
• Maintain accurate employee and recruiting documentation and use HR systems and reporting tools to track and analyze workforce information.
• Collaborate with the HR team to implement company-wide programs, improve HR and recruiting processes, and support organizational initiatives.
• Maintain confidentiality and handle sensitive employee and candidate information with discretion.
• Assist with additional HR projects and initiatives as assigned.

What We’re Looking For:

• Strong communication, relationship-building, recruiting, conflict-resolution, and problem-solving skills.
• Sound judgment and the ability to evaluate information, consistently apply HR policies, develop recommendations, and recognize when escalation is appropriate.
• Ability to independently balance recruiting, employee relations, and broader HR priorities in a fast-paced environment.
• Ability to handle sensitive and confidential information with discretion.

Required Qualifications:

• Bachelor’s degree in Human…