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NextGen Administrator

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Liberty Resources / Liberty POST
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

Overview

Posted Tuesday, January 20, 2026 at 5:00 AM

Liberty Resources is seeking a Next Gen Administrator to join our team!

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

What We Offer
  • A Collaborative and Supportive Team Atmosphere
  • Competitive Compensation and Paid Time Off Package
  • Family-Friendly Workplace
  • 401(k) Retirement Savings Plan
  • Continuing Education Opportunities

Pay Rate: $75,000-$85,000 per year

Location: This position will allow for fully remote and/or hybrid work.

Responsibilities
  • The Next Gen Administrator provides administrative support within the Health Information Technology Team.
  • System Configuration and Implementation:
    Lead the setup, configuration, and deployment of the Next Gen EHR system, ensuring alignment with organizational needs, workflows, and regulatory requirements.
  • User Support and Training:
    Provide technical support and training to end-users, assisting them in effectively utilizing the Next Gen system for clinical documentation, scheduling, billing, and other related tasks.
  • System Maintenance:
    Work with Next Gen Core team to perform routine maintenance tasks, including system updates, patches, and upgrades, to ensure optimal performance, security, and compliance.
  • Data Management:
    Work with Business Intelligence team to manage data integrity, security, and confidentiality within the Next Gen system, including data backup and recovery procedures
  • Customization and Optimization:
    Collaborate with clinical and administrative teams to customize and optimize the Next Gen system to enhance user experience, streamline workflows, and improve overall efficiency
  • Integration and Interoperability:
    Work with IT and external partners to integrate Next Gen with other healthcare systems and ensure seamless data exchange, such as lab interfaces, health information exchanges (HIEs), state immunization/vaccination information systems, and Next Gen partners (e.g. Luma).
  • Troubleshooting and Issue Resolution:
    In conjunction with the HIT team, diagnose and resolve technical issues, system errors, and user-reported problems promptly to minimize disruptions in patient care and operations
Qualifications
  • High school diploma required. Bachelor's Degree preferred.
  • Relevant certifications such as Next Gen Certified Professional (NCP) or Certified EHR Professional (CEHRT) are a plus
  • Proven experience (5+ years) as a Next Gen Administrator or in a similar EHR administration role within a healthcare environment
  • In-depth knowledge of Next Gen EHR system functionalities, configurations, and modules
  • Strong technical troubleshooting skills and the ability to diagnose and resolve software and hardware-related issues
  • Familiarity with healthcare IT standards, regulations, and security best practices, including HIPAA
  • Excellent communication and interpersonal skills to collaborate with cross-functional teams and provide user support and training
  • Detail-oriented with strong organizational skills to manage system configurations, updates, and documentation
  • Ability to adapt to evolving technologies, learn new tools quickly, and stay updated on industry trends



Note:

The following line is retained for compliance and historical context:
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

Welcome to Wholehearted Health!

Liberty Resources is an Equal Opportunity Employer.

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