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IT Consultant

Executive-Driven Senior Principal Customer Success Manager

Job in Syracuse, Onondaga County, New York, 13201, USA
Listing for: Pager
Full Time position
Listed on 2026-06-10
Job specializations:
  • IT/Tech
    IT Consultant
  • Management
Salary/Wage Range or Industry Benchmark: 124800 - 171600 USD Yearly USD 124800.00 171600.00 YEAR
Job Description & How to Apply Below
Pager is seeking a Senior Principal Customer Success Manager in New York City to build and foster executive-level relationships with customers. The ideal candidate will have 8-10 years of relevant experience, and strong expertise in SaaS business models and IT enterprise architecture. Responsibilities include guiding customers on change management, identifying risks, and delivering business value through Pager Duty products. The compensation range for this position is $124,800 - $171,600 USD, plus additional benefits including company equity and generous paid time off.
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Position Requirements
10+ Years work experience
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