Invent - Global Business Services Management Consultant

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client’s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

As AI reshapes how organizations operate, compete, and create value, we are evolving our consulting model to be AI‑enabled by design — augmenting human judgment with analytics, automation, and generative AI. Our Enterprise Transformation team is looking for consultants who are not only strong problem solvers, but who are excited to work differently in an AI‑first world: curious, adaptable, and ready to help clients reimagine how work gets done.

You’ll help clients redesign and optimize Global Business Services/Global Capabilities Centers and Shared Service Center models—clarifying what gets centralized, how services are managed, and how performance improves over time. This work blends operating model strategy with measurable operational outcomes.

As AI reshapes how organizations operate and make decisions, this role operates in an AI‑enabled consulting model, where AI is embedded into transformation design, governance, delivery cadence, and value realization—not treated as a standalone initiative.

As a Management Consultant, you will lead Global Business Services (GBS) strategy and transformation initiatives, partnering with senior stakeholders to design future‑state operating models, drive measurable performance improvement, and scale shared services capabilities across the enterprise.

Lead GBS strategy and transformation programs across functions, aligning business objectives with execution roadmaps.

Design future‑state operating models and service governance frameworks to enable scalable, high‑performing shared services.

Drive performance improvement, value realization, and adoption through disciplined delivery and change leadership.

Lead cross‑functional teams and coordinate implementation partners to deliver complex, multi‑workstream initiatives.

Shape proposals, support business development efforts, and mentor teams to elevate delivery capability and practice growth.

You bring strong AI literacy, including core AI and generative AI concepts, and understand how these capabilities apply to enterprise transformation. You are able to identify and support AI‑enabled opportunities that improve business outcomes and delivery effectiveness, and have experience working in AI‑augmented ways of working to enhance research, analysis, and solution development. You collaborate effectively across strategy, technology, data, and design to enable AI‑driven solutions, with a solid understanding of responsible AI principles such as ethics, privacy, security, and governance.

You demonstrate curiosity and a continuous learning mindset around emerging AI capabilities and their practical application in client environments.

• 8–10+ years transformation leadership with client‑facing ownership
• Deep familiarity with shared services/GBS operating models and governance
• Strong executive communication and workshop facilitation
• Commercial mindset with shaping and growth experience
• Ability to operate in complex, global environments

The base compensation range for this role in the posted location is: $127,500 - $249,350.

• Paid time off based on employee grade (A‑F), defined by policy:
  Vacation: 12‑25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due…