More jobs:
IT Service Desk II
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-06-18
Listing for:
BravoTECH
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
- Provide Level II service desk and field support across multiple locations
- Communicate effectively with physicians, executives, and C-suite stakeholders
- Participate in a rotating onsite schedule, with flexibility to help build weekly site visit plans
Skills:
- 5–7 years of IT support experience
- Strong Windows 10 and Microsoft/Azure product support
- Experience with ITIL / ITSM frameworks (ITIL v4 preferred)
- Certifications such as A+, Network+, MCP preferred
- Professional, outgoing, and team-oriented communication style
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