Frontline IT Support Specialist, Managed Services
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-06-20
Listing for:
Usherwood Office Technology
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Computer Repair / Support
Job Description & How to Apply Below
Usherwood Office Technology, located in City of Syracuse, is looking for an IT Help Desk Technician to support all managed IT clients. The role involves addressing technical issues from computer hardware to mobile devices, ensuring high levels of customer satisfaction. Key responsibilities include responding to service tickets, coordinating with teams, and documenting client interactions.
We are seeking someone with an Associates Degree in Computer Science or IT, ideally with a year of experience in technical support. A positive attitude and strong customer service skills are essential.
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