More jobs:
NOC Analyst/Network Operations Analyst
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-06-21
Listing for:
Noblesoft Technologies
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Location: City of Syracuse
Summary
- Monitor network health and alarms using network management tools in a 24x7 NOC environment.
- Analyze, triage, elevate, and resolve network incidents within defined SLA timelines.
- Create and maintain accurate incident tickets with detailed documentation.
- Provide technical updates to internal teams and management regarding network incidents.
- Perform proactive network monitoring to detect and address issues before they impact service.
- Coordinate with operations, engineering, and technical support teams for incident resolution and ongoing support.
- Track incidents from initiation through closure, ensuring timely follow-up and resolution.
- Support and contribute to process improvement and operational efficiency initiatives.
- Utilize strong knowledge of TCP/IP, subnetting, OSI model, and troubleshooting techniques.
- Use incident management and ticketing systems to manage network issues.
- Communicate effectively, both verbally and in writing, in a fast‑paced, multitasking environment.
- Work rotational shifts, including nights and weekends, and occasionally travel as required.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×